Privacy Policy
Effective Date: June 27, 2026
The Sensory Store (“The Sensory Store,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, shop online, interact with us, or use our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Mailing address
- Billing address
- Email address
- Telephone number
- Payment information (processed securely through our payment providers)
- Account login information
- Purchase history
- Product reviews and testimonials
- Information you provide when contacting customer service
We also automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring websites
- General geographic location
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Communicate order updates
- Improve our products and services
- Personalize your shopping experience
- Send newsletters and promotional communications (when you opt in)
- Detect fraud and maintain website security
- Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your shopping experience. You may adjust your browser settings to refuse cookies. Please note that some features of the website may not function properly if cookies are disabled.
Marketing Communications
If you choose to receive emails or text messages from The Sensory Store, we may send you:
- Promotions
- Product announcements
- Educational resources
- Store news
- Event invitations
- Special offers
You may unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly. Transactional communications regarding your orders will continue even if you opt out of marketing messages.
Payment Information
Payment information is processed by secure third-party payment processors. The Sensory Store does not store complete credit card numbers or payment credentials on our servers.
Sharing Your Information
We do not sell your personal information. We may share information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing providers
- Analytics providers
- Customer service software providers
These providers may use your information only to perform services on our behalf. We may also disclose information when required by law or to protect our legal rights.
Children’s Privacy
The Sensory Store serves families, caregivers, educators, therapists, and individuals of all ages. However, our website is intended for use by adults.
We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental consent. If you believe a child has provided personal information to us, please contact us so we can promptly remove the information.
Colorado Privacy Rights
If you are a Colorado resident, you may have certain rights under the Colorado Privacy Act, including the right to:
- Access your personal information
- Correct inaccurate information
- Delete certain personal information
- Obtain a copy of your personal information
- Opt out of certain types of targeted advertising, profiling, or the sale of personal information (if applicable)
To exercise these rights, please contact us using the information below. We may request information necessary to verify your identity before processing your request.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it is securely deleted or anonymized where appropriate.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Accessibility
The Sensory Store is committed to making our website accessible to everyone, including individuals with disabilities. If you experience difficulty accessing any portion of our website or this Privacy Policy, please contact us so we can provide assistance.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
The Sensory Store
Grand Junction, Colorado
Email: info@thesensorystores.com
Website: www.thesensorystores.com
By using our website, you acknowledge that you have read and understand this Privacy Policy.